SHIPPING & RETURNS
Shipping & Delivery
It takes 24-48 hours for dispatch and 5-7 days to deliver the product.
Return Policy
• How do I return or exchange my products? We at The nexus store strive to give you a quality product of your choice. However, if you receive an incorrect / damaged product, you can mail us at storethenexus@gmail.com and mail the product to us at the following address. The nexus store Plot 20, Sasthri street, E V P Sriram Nagar, Mangadu Chennai 600122. All the products purchased during special offers are not eligible for return and replacement. Please don't forget to mention your contact details and Order number. Items will have to be unused and returned in their original packaging within 15 days of delivery. • What is The nexus store's Exchange Policy? You can send it back to us within 15 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a The nexus store voucher. • How do I send the product back? You can send it back to us via a cost-effective courier company or registered post. • Can The nexus store arrange for the product to be picked up from my address? Reverse pickup will be arranged only in the following conditions. Product damaged when received Product is defective in any way Will I have to pay for returning the products? Yes, you will have to bear the postal charges for sending your products back to us. • I have received a wrong / defective product. How do I proceed? Please send us images of the product at storethenexus@gmail.com and our Customer Care Executive will get back to you. We will arrange for a reverse pickup and once we have received the product, we will reimburse you in the form of a The nexus store voucher. • Can I get a refund on a cancelled order? Refund will be processed through same mode within 10 working days. Customer can cancel the order within 1 hour after placing the order If you have any further questions about the return/exchange policy then please contact us at storethenexus@gmail.com
Tracking your Order
You can track some SMS or WhatsApp's us your order no.
Privacy Policy
Personal Information The nexus store , DOES NOT trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same. Personal Information provided by you is used only: • (a) To facilitate your use of the website; • (b) To respond to your concerns, inquiries or address your requests for information about the various services we offer; • (c) To provide you with information about Company’s services/products and send you information, materials and offers from the Company; • (d) To send you important information regarding the website, changes to Company’s Terms of Service and various policies and/or other miscellaneous information; • (e) To send you surveys and marketing communications that the Company believes may be of interest to you; • (f) To personalize your experience on our website; • (g) If you purchase any content or avail of any service from the website, to complete and fulfill Your purchase, for example, to have your payments processed, communicate with you regarding Your purchase and provide you with related customer service; • (i) To administer product downloads; • (j) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the website); • (k) To improve the services, content and advertising on the website; • (l) To protect the integrity of the website; and • (m) To comply with legal requirements and disclosures provided under the laws of India. • Security • The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the Company will notify you of it by email or fax and will restore the integrity of the data system. • Advertising • The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. • User Discretion • You can always choose not to provide information and in such cases, if the information required is mandatory, you will not be able to avail those services, features or contents. You can add or update your personal information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. The Company respects your privacy and if you do not want to receive any kind of communications from The nexus store or have any grievances to share, please report to storethenexus@gmail.com • Important Disclaimer • Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.
Terms and Conditions
The use of this website is subject to the following terms of use: The website https://www.carnivalbays.in/ is owned and operated by Carnival bays The content of the pages of this website is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. • The submission of personal information is governed by our Privacy policy. • Price of our product might change without any notice. The nexus store will not be liable you or any third-party for price change, modification or suspension of a product.